JC Penney, one of America’s largest department store chains, is conducting an online survey @www.jcpenney.com/survey. It is aimed to help the company make new and better products, provide services of higher quality, and ultimately be the most preferred department store in America. Customers can provide their feedback by answering simple questions for less than 3 minutes, win $500 gift cards or 10-15% off JCPenney reward code, and avail themselves on their next visit to a JC Penney store!
JCPenney/survey Needfuls
- Access to a laptop, PC, smartphone, or tablet on which you will give the JCPenney survey.
- A stable internet connection.
- Have basic English or Spanish reading skills.
- The receipt from your recent visit to a JC Penney store.
How to Take www.jcpenney.com/survey $500 Gift Card?
- Log on to Jcpenney survey website www.jcpenney.com/survey on your device.
- Once it is loaded, it asks you to fill in the 22-digit Access Code printed on your receipt. Fill it out and press ‘Start’.
- As the JCPenney Customer survey begins, answer the questions with honest and unbiased intent. The questions will be about your experience at JC Penney stores.
- Enter your personal information, like your name and email address.
- After the JCPenney customer service feedback survey, you will receive a chance to enter into JCPenny sweepstakes. www jcpenney com survey rewards you with $500 gift card or 10-15% off on your purchase in-store.
- To know more about the JCPenney survey coupons, select “Coupon Details & Exclusions” below any survey page. You cannot use the coupon in many ways, so it is important to know them beforehand.
How to Enter JCPenney Sweepstakes?
Please note that no specific purchase of any kind is necessary to enter or win, nor will making a purchase increase your chances of winning a higher amount. If you want to participate in sweepstakes without purchase then here is the process. mail a 3″x5″ post card with your full name, address, phone number, email, Z.I.P code to JCPenney Ratings and Reviews Sweepstakes Sponsor: JCPenney Corporation, Inc., P.O. Box 10001, Dallas, TX 75301-7311
JCPenney Rewards
For attempting the www jcpenney com survey $500 gift card is waiting for you, or you can win up to 10-15% off on your subsequent visit to a JCPenney store. They can be redeemed at any JC Penney store (Sephora, The Salon by InStyle, Seattle’s Best Coffee, Lifetouch portrait studios, and US Vision optical centres). The validity period for the JCPenney gift card discount or coupons is only 30 days after the issue. Both can be redeemed by showing the JCPenney discount code or barcode to the cashier at the time of checkout. So, you might want to print the document of your reward. You can also buy JCPenney online coupons at company’s website.
JCPenney Customer Survey Rules
| Survey Name | JC Penney Customer Satisfaction Survey |
| Survey URL | www.jcpenney.com/survey |
| Receipt Validity Period | 7 days after purchase |
| Survey Coupon Validity Period | 30 days after receipt date or as mentioned on the coupon |
| Rewards | $500 Gift Card or 10% off coupon |
| Survey Limit | 1 survey per household |
- As per the company’s policy, US citizens can only take up TalktoJCPenney survey. Visitors, new immigrants, and tourists are not applicable.
- The receipt is only valid for 7 days after the purchase date. So the applicant has to fill out the survey as soon as possible.
- Only two entries per receipt are permitted in order to eliminate any chance of foul play.
- The JCPenney coupon code or gift card comes with a validity period within only which the offer is applicable.
- JC Penney associates are not eligible to participate in the www.jcpenney.com/survey.
Questions Asked in JCPenney Feedback Survey
Below specified are some of the questions which you may come across in www.jcpenney.com/survey
- On a scale of 0 to 10, you will be asked to choose how was your visit to the store.
- By mentioning satisfaction options, the site will ask you to choose where the satisfaction level of your visit stands.
- On the next page, it will ask you if, during your visit, a consultant was available and what primary service was offered.
- Furtherly, you will be asked if the consultant showed you the right product you were looking for. It will also ask what recommendations the consultant gave you if any.
- Next, it will ask if you made any return or exchange during your visit.
- On the next page, you will be displayed 6-choice questions about how satisfied you are with the length of checkout time, return or exchange policy, the significance of the new knowledge given by your consultant, and product availability.
- It will ask if you want to leave a comment specifically to someone from the store. You can type it in the text box if you want to.
- On the next page, there will be some agree-or-disagree-type questions on the contentment level of your visit.
- Furtherly, you will be asked when was the last time you visited their store and how much has changed since then.
- Lastly, you are directed to enter your personal information like your name, age, race, annual household income, marital status, email address, and permission to accept reminders and the latest offers on your email.
About JC Penney Stores
J.C. Penney Corporation was founded in 1902 by James Cash Penney in Kemmerer, Wyoming, United States. It started as an enterprise with two to three stores; today it is a department store chain with about 669 stores across 49 U.S. states and Puerto Rico. Departments inside JC Penney stores include Men’s, Women’s, Boys, Girls, Baby products, Jewellery, Shoes, and Lingerie. Sephora inside JCPenney, The Salon by InStyle, Seattle’s Best Coffee, Lifetouch portrait studios, and U.S. Vision optical centres. As of 2018, the company’s revenue reached 12,505 million USD and has more than 100,000 workers. Marvin Ellison is the CEO of the corporation.
JC Penney Contact Details
| Contact Number | 1-800-322-1189 |
| Mailing Address | support@jcp.com |
| Headquarters Address | 821 N Central Expy, Plano, TX 75075, USA |
| Website | https://www.jcpenney.com/ |
| JCpenney Hours | Sunday-Thursday : 11:00 AM to 8:00 PM Friday & Saturday : 10:00 AM to 9:00 PM |
| Support Hours | 24×7 |
| JCpenney Near Me | https://www.jcpenney.com/locations/index.html |
Frequently Asked Questions
How to check JCPenney gift card balance?
To check the balance on your JCPenney gift card or e-gift card call 1-800- 294-8804 and enter your JCP gift card number when prompted. You can also click on this link.
Can I use a JCPenney gift card at Sephora?
Yes, you can avail a JCPenney gift card at Sephora in any of its outlets.
Where can I buy JCPenney gift cards?
JCPenney gift cards are available at any of their stores. E-gift cards are sold on their website, and on Amazon.
Can I use a JCPenney Sephora gift card online?
The Sephora Inside JCPenney gift card can only be redeemed for merchandise or services at JCPenney stores in the United States or Puerto Rico and cannot be used on JCP.com, on Sephora.com, or in Sephora freestanding locations.
Which JCPenney stores are closing?
J.C. Penney has already shuttered 156 stores permanently after filing for bankruptcy last year. The complete list is given in this link.
Where is the closest JCPenney?
You can check it through this link to find nearest JC Penny https://www.jcpenney.com/locations/index.html
Who owns JCPenney?
O’Neal owns JCPenney.
JCPenney survey coupon, how long does it take?
You will receive your reward coupon within 48 hours of completion of your survey.
How can I find the survey code for JCPenney?
You can refer to the sample receipt on the survey site which shows where your Access Code is located.
How to give feedback to employees at JCPenney?
You can talk to the store manager or answer the survey at www.jcpenney.com/survey where you will be asked to leave a comment on specific employees.
Are JCPenny stores closing in 2019?
Due to bankruptcy in the wake of the COVID-19 pandemic, JC Penney had to close many of its stores. This list of stores closed is in this link.
How do JCPenney rewards work?
After receiving your email, you can print the coupon card and show them to your cashier to redeem it at your next visit to a JCPenney store.
How do I check my JCPenney rewards?
You can check your email, or check your balance on your JCPenney gift card or e-gift card by calling 1-800- 294-8804 and entering your JCP gift card number when prompted.
How to put in the JCPenney promo code?
You can apply your rewards directly to your online purchase or through the JCPenney application.
Conclusion
JCPenney is and has been a very reputable company. It has organized this JCPenney customer experience survey to enhance its services and knows its customers and what they wish their favorite departmental store chain should be. It takes in all the valuable information from its customers via this www.jcpenney.com/survey to know its weaknesses and strengths and work on them like any other successful, ambitious organization.